Manager’s Message

Manager’s Message — January 2022

Dear Members,

Because of the current pandemic, few things are business as usual.

Rest assured, although our office is closed to walk-in visitors and many of our staff are working remotely, we remain committed to providing you the safe, reliable service you’ve come to expect.

Here are a few items to note:

  • We recommend using our Online Payment Portal to easily and rapidly submit payment.
  • We have a walk-up payment window at our office for those who prefer to pay in person.
  • We are available to answer your questions at (913) 596-1000.
  • We have not yet rescheduled our annual meeting. We will post information on our website and social media pages and send a new meeting notice by mail once those plans are finalized.
  • We encourage you to follow us on social media for our latest updates. We’re on Facebook, Twitter, and Instagram as @LaurelhurstElectricCooperative. If you sign up for email billing, we will include you in email announcements about changes in operations.
  • We continue to offer Payment Assistance programs to our members; you must apply and present qualifying information to be considered.

I would like to thank our employees for the excellent work they are doing in these challenging conditions. We’re all adjusting to new ways of working, but remain committed to serving you, our members, safely, affordably, and reliably.

Sincerely,

Mary Douglas
General Manager

Manager’s Message – November 2021

Dear Members,

What a year we’ve had! Though times have been changing, there something that has stayed constant for those of us at Laurelhurst Electric Cooperative–our interest and concern for you comes first.

Because of this, we’ve long had programs in place to serve our members in difficult times. If you haven’t looked into our Payment Assistance programs yet, take a moment to review what we have to offer and find out if there is a way we can help you through this season.

Our members have taken the gracious step in contributing to these programs over time and it’s allowed us to have these things in place when the economy is disrupted and when individuals face difficult financial circumstances. We are proud of the member base that has made it possible and we are thankful for the opportunity to positively impact our community in this way.

I would also like to take a moment to remind you that our lobby remains closed at this time. If you need options for payment that differ from what you’ve used in the past, please visit our Payment & Billing page to view the many options we offer.

Though we have had to cancel or reschedule many community events and meetings we know the day will come when we get to gather in person again. Until then, we continue to be at your service.

Sincerely,

Mary Douglas
General Manager